Interaction Designer (mid-level and senior)

London, Bristol, Manchester, York, Glasgow, Birmingham
Permanent
Full time (37 hours per week), Job share, Flexible working, Part time, Condensed hours
Grade 7 / Band A
37
Up to £62,500(London)/£55,000(National)-based on capability- The base salary of this grade is £54,700(London)/£49,700(National). Offers made above this will be made up with a specialist pay allowance. For more info visit our things you need to know page.
Basic Check (BPSS)

30 March 2022

Who we are

GDS exists to help government make brilliant public services that empower people in the UK. We work at the very centre of government to drive digital transformation, focused on users. We build and maintain common platforms, products and tools for others to use and create great public services that are accessible, inclusive and easy to use. We also work with departments to identify patterns, share learning and create change to make a government more efficient.

Our teams are organised around delivering on our priorities, these are:
  • Make it easier for people to find what they are looking for on GOV.UK
  • Build common service platforms to make it simpler and cheaper to build quality digital services
  • Promote agile, user-centred design practices both in the UK and across the world

What you'll do

As a designer at GDS you’ll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles


You’ll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You’ll help the government transform the way it delivers services, so that they’re more efficient, simpler, faster and easier to use.


You'll be part of a fantastic design community in government, where we share ideas and challenges with 1000s of designers across the public sector. This is a chance to work on services that matter, at a huge scale, with people who value design. 


Find out more about what it’s like designing in government on our Design in Government blog.


Mid level and senior interaction designers

We are recruiting both mid level and senior interaction designers. We will ask you which level you would like to apply for. We can also help you work out which level is right for you. The final point in the list below applies to senior level interaction designers. The other points are relevant to both mid level and senior level interaction designers. 


As a interaction designer you’ll:


  • design digital services that meet user needs 
  • work effectively in a multidisciplinary, agile environment, adapting quickly to changes in requirements, priorities or user needs
  • use research and analytics to understand users needs, identify service failures and test different designs
  • design collaboratively and in the open, engaging your whole team with the design process and adapting it if necessary
  • champion accessibility and inclusion, consider the impact of new technologies and ensure that designs meet legal requirements
  • collaborate with designers in other teams and departments, reviewing each other's work and developing shared patterns
  • [senior only] senior interaction designers will lead and coordinate design work in your team, supporting other designers where necessary

Who you'll be

We’re interested in people who:


  • design clear, usable, accessible digital interfaces that work across a range of devices and browsers
  • have experience in making effective decisions with user research data
  • have experience of working with senior stakeholders and ability to negotiate important design decisions
  • have experience of engaging with people in a variety of ways (eg, workshops or co-design activities)
  • have an understanding of the importance of inclusive, equitable, accessible and sustainable public services 
  • [senior only] senior interaction designers will have experience of guiding, supporting and mentoring others

The final point in the list above applies to senior level interaction designers. These skills must be demonstrated in your cover letter to be considered for the senior level. The other points are relevant to both mid level and senior level interaction designers.


What we value

Respect, collaboration, openness and trust are at the core of our values. We trust each other to do our best work. We believe in our mission and work for the whole population. We can only do that by being an equitable organisation ourselves. 

We believe that diverse teams are better. We are trying to make sure that everyone has a fair and equitable experience of being on the team and progressing in the team. 

We’ll consider all applicants who meet the criteria for employment, without regard to race, colour, religion, class, gender identity or expression, sexual orientation, genetics, disability or age.


How you'll be assessed

In the Civil Service, we use our Success Profiles. For each role we advertise we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. We will be looking at your experience, career history and achievements that are relevant to the specific job role. 


For this role we will be assessing you against the following behaviours that are most relevant to the role:

  • seeing the big picture
  • communicating and influencing
  • making effective decisions
  • working together
  • delivering at pace
  • leadership

How to apply 

If this role is a good fit for you. You must submit all 3 of these for your application to be considered:

  1. a cover letter to tell us about you and why you think you are suitable for this role, addressing the points in the “who you are” section above. 

If you want to be considered for only the senior or mid-level role, please state this in your cover letter. Otherwise we will consider you for both roles. 

  1. a CV to show us your work history
  2. a link to your portfolio in your cover letter or cv to show some examples of your design work

The selection process as a standard for all of our roles consists of:

  • An application screening process to shortlist people to interview
  • An interview
  • A short task, which we will give you before the interview. You’ll present your response during the interview.



Please note the salary for this role is:

Mid level Interaction Designer salary:

Up to £62,500 (London) /£55,000 (National) - based on capability- The base salary of this grade is £54,700 (London) / £49,700 (National). Offers made above this will be made up with a specialist pay allowance.

Senior Interaction Designer salary:

Up to £65,600 (London) / £58,000 (National)-based on capability- The base salary of this grade is £54,700 (London) / £49,700 (National). Offers made above this will be made up with a specialist pay allowance.


How to apply 

If this role is a good fit for you. You must submit all 3 of these for your application to be considered:

1. a cover letter to tell us about you and why you think you are suitable for this role, addressing the points in the “who you are” section above. 

If you want to be considered for only the senior or mid-level role, please state this in your cover letter. Otherwise we will consider you for both roles. 

2. a CV to show us your work history

3. a link to your portfolio in your cover letter or cv to show some examples of your design work


The selection process as a standard for all of our roles consists of:

  • An application screening process to shortlist people to interview
  • An interview
  • A short task, which we will give you before the interview. You’ll present your response during the interview.

GDS offers hybrid working for all employees. This means that everyone does some working from home/remote working and also spends some time in their local office. You will agree to your hybrid working arrangement with your line manager in line with your preferences and business needs.

If we receive a high number of applications, we may decide to include an additional round (this would typically be a short telephone interview or assessment/exercise depending on the type of role).

 

 

A reserve list will be held for a period of 12 months, from which further appointments can be made.

 

Candidates that do not pass the interview, however, have demonstrated an acceptable standard will be considered for similar roles at a lower grade. 

How you'll be assessed

In the Civil Service, we use our Success Profiles. For each role we advertise we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. We will be looking at your experience, career history and achievements that are relevant to the specific job role. We may assess your ability, strength, experience, technical/specialist skills and behaviours.

For this role the following behaviours are the most relevant:

seeing the big picture
communicating and influencing
making effective decisions
working together
delivering at pace
leadership

Things you need to know

You can find out about the application process and practical details like our office locations on the things you need to know page.

Equal Opportunities 

We are an equal opportunity employer and value diversity in our organisation. You can find out more about our commitment to diversity and inclusion and read our equal opportunities statement on our Diversity and Inclusion page.

Redeployment Interview Scheme

Civil Service employees (including Senior Civil Servants and Crown Arms Length Bodies) who are at risk of redundancy and who meet the minimum selection criteria in the job specification are guaranteed to progress to the next stage of the recruitment process. Selection will be on merit and at-risk candidates will be able to self-identify during the application stage,

For all guaranteed interview schemes, there may be exceptions made on reasons of time/resource for high-volume recruitment where the vacancy manager may decide to select the candidates who best meet the minimum criteria rather than all of those that meet the minimum criteria.

This opportunity is closed to applications.