London, Bristol, Manchester, York, Glasgow, Birmingham
Full time (37 hours per week), Job share, Flexible working, Part time, Condensed hours
Higher Executive Officer / Band B2
£32,000 - £38,580

20 February 2022

Who we are

GDS exists to help government make brilliant public services that empower people in the UK. We work at the very centre of government to drive digital transformation, focused on users. We build and maintain common platforms, products and tools for others to use and create great public services that are accessible, inclusive and easy to use. We also work with departments to identify patterns, share learning and create change to make a government more efficient.

Our teams are organised around delivering on our priorities, these are:
  • Make it easier for people to find what they are looking for on GOV.UK
  • Build common service platforms to make it simpler and cheaper to build quality digital services
  • Promote agile, user-centred design practices both in the UK and across the world

What you'll do

GDS International team was set up in 2016 to support the increasing demand for support in digital and technology transformation from overseas. The team’s core mission is to support governments and organisations with their digital transformation journeys. The team also participates in international working groups related to digital, data and technology initiatives to share UK experience and learn from others. 

We are a small team who work closely together. Most of our work is project based which varies in duration depending on the nature of the project. You can expect to take on different roles depending on what the team is working on. 

Our multidisciplinary team consists of experts in digital transformation and public administration reform and innovation. We are now expanding our team and looking for someone who has previous experience or is interested in digital transformation and reform from any background.   

Please note that this role will require travel and applicants will need to state that they are willing to travel and to undertake the necessary training and security clearances.


  • Engaging on cross-cutting digital, data and technology transformation projects with other central government departments, foreign governments and international organisations by gathering and analysing data, developing recommendations, and producing reports 
  • Stakeholder management of country partners and project funders, establishing regular patterns of communication, reporting and governance 
  • Working with the team on planning and managing digital transformation projects and programmes by drafting timelines for projects, identifying potential risks and charting progress of the projects
  • Provide the team and wider GDS with insights and analysis related to digital transformation from undertaking desk research, writing case studies, and writing briefings for senior officials ahead of key events and meetings
  • Creation of presentations and workshop material used in engagement with stakeholders and during events 
  • Present research and country findings to a wide range of stakeholders and forums
  • Support the team in shaping and improving the way the team delivers, including operational documents and benefits realisation




Who you'll be

We’re looking for an interested and curious person, who likes understanding complicated problems. You should feel comfortable with making recommendations based on the research you do and the interactions you have with other governments. Though we deal with questions of governance and digital governments as a whole, we still want someone who is enthusiastic about agile, user centred design and putting users first.

We’re interested in people who have:

  • Have the organisational skills to deliver projects quickly over a short time-frame
  • Be comfortable with frequent changes - both moving between projects and as priorities change during projects
  • Be able to settle into new teams, forming good work relationships and working effectively without understanding all the detail
  • Be a strong, solution-focussed analytical thinker with a lens on the big picture impact of our work and how it impacts others 
  • Solve problems and work out what needs to be done and take pride in managing the implementation of your work to completion.
  • Have strong report writing skills and being able to communicate key messages clearly and succinctly 
  • Be highly organised, with the ability to work on and manage multiple projects within tight timelines and with minimal supervision
  • Be able to operate across a range of projects and teams including effective planning, ability to work in multidisciplinary teams and ability to think through difficult problems

Please note this role can be based in London, Manchester, Bristol, York, Birmingham and Glasgow. 

GDS offers hybrid working for all employees. This means that everyone does some working from home/remote working and also spends some time in their local office. You will agree your hybrid working arrangement with your line manager in line with your preferences and business need.

How to apply

You’ll need to send us a CV and cover letter. Your application will not be considered if you do not provide a cover letter. 

Your CV should show us your work history and previous experience. It should be well structured, succinct and written in clear language. 

Your cover letter should give examples of how your skills and experience match those needed for this role.  

How you'll be assessed

In the Civil Service, we use our Success Profiles. For each role we advertise we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. We will be looking at your experience, career history and achievements that are relevant to the specific job role. We may assess your ability, strength, experience, technical/specialist skills and behaviours.

For this role the following behaviours are the most relevant:

communicating and influencing
making effective decisions
seeing the big picture
changing and improving
delivering at pace

Things you need to know

You can find out about the application process and practical details like our office locations on the things you need to know page.

Equal Opportunities 

We are an equal opportunity employer and value diversity in our organisation. You can find out more about our commitment to diversity and inclusion and read our equal opportunities statement on our Diversity and Inclusion page.

Redeployment Interview Scheme

Civil Service employees (including Senior Civil Servants and Crown Arms Length Bodies) who are at risk of redundancy and who meet the minimum selection criteria in the job specification are guaranteed to progress to the next stage of the recruitment process. Selection will be on merit and at-risk candidates will be able to self-identify during the application stage,

For all guaranteed interview schemes, there may be exceptions made on reasons of time/resource for high-volume recruitment where the vacancy manager may decide to select the candidates who best meet the minimum criteria rather than all of those that meet the minimum criteria.

This opportunity is closed to applications.